Contact

We’re Here to Help

Thank you for visiting Verdelume. Our customer support team is available to assist with product information, bangle sizing, order updates, shipping questions, returns, and other store-related inquiries.

Customer Support

Email: support@verdelume.store
Phone: +1 604 298-9864
Website: verdelume.store

Business Address

Verdelume
4708 Brentlawn Dr
Burnaby, BC V5C 3V5
Canada

Before Contacting Us

To help us respond efficiently, please include the following information when contacting us about an existing purchase:

• Your full name
• Your order number
• The email address used for the order
• A clear description of your question or concern
• Photos of the item or packaging when relevant

Product and Sizing Questions

Jade bangles require careful sizing because their fit differs from adjustable bracelets. Please review the product measurements and sizing information before placing your order. Our support team can help explain the available sizes, but customers remain responsible for selecting the size that best fits their hand and wrist.

Response Time

We aim to respond to customer inquiries within 1–2 business days. Messages received during weekends or public holidays may require additional processing time.

For the fastest assistance, contact us by email at support@verdelume.store.